from LinkedInSurprises
LinkedIn Arrogance
Oddly for a supposed Web 2.0 company, LinkedIn is well known for its poor treatment of users, including abysmal customer support and lack of customer involvement in new features. System changes, especially limitations are made in secrecy without any user discussion, warning, explanation, notification, relief, or alternative.
For your amusement, read where LinkedIn founder Reid Hoffman declares "Good Internet Companies Never Ambush Their Users”, which is precisely what LinkedIn does with its many Surprises.
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